In mid-November I followed instructions on the Countryman website and returned an H6 headset mic for evaluation and/or repair. I have heard nothing since then. The USPS tracking slip said the unit was delivered. I have e-mailed a couple times, but have heard nothing back. I tried calling their support phone but got some marketing outfit trying to determine if I was "qualified" to receive some freebie giveaway. I like their products, but if this is what Countryman service is like, I will have nothing further to do with them. Any suggestions? Tips?